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Rights, obligations and liability framework for the use of our services.
These terms apply to all contracts for design, brand development and communication services between the creative agency and the client. Deviating regulations require written form.
The exact scope of services is specified in the respective offer or contract. Changes or additions are only possible by written agreement. The agency provides the services in accordance with the recognized rules of the industry.
The client provides all necessary information, materials and decisions in a timely manner. Delays due to a lack of cooperation may lead to a shift in the project schedule.
The created drafts, concepts and final products are subject to copyright. The client receives a simple, non-transferable right of use for the agreed purpose. Passing on or commercial use beyond the contract requires the consent of the agency.
Remuneration is based on the agreed fee or offer. Invoices are payable within 14 days of receipt without deduction. In the event of late payment, the agency reserves the right to suspend further services.
The agency is liable for damages resulting from gross negligence or intent. Liability for slight negligence is limited to the contract value, unless it involves personal injury or mandatory legal regulations. Liability for indirect damages or lost profits is excluded.
Both parties undertake not to disclose any confidential information obtained in the course of the collaboration to third parties. This obligation extends beyond the termination of the contract.
The contract may be terminated by either party with four weeks' notice to the end of the month. In the event of serious breach of duty, termination without notice is possible. Services already provided must be remunerated in any case.
The agency reserves the right to change these terms of use with reasonable prior notice. The client will be informed by email. If the client does not object within four weeks, the new terms are deemed accepted.
Austrian law applies. The place of jurisdiction is the registered office of the agency. Should a provision be invalid, the remainder of the contract remains valid. For questions, the agency is available at info@melbdesignco.com.